Discussion Purpose
To provide an overview of developing and implementing an effective ethics and compliance program for organizations.
Key Takeaways
- Ethics and compliance programs are crucial for mitigating criminal liability, enhancing company value, and managing risks
- Effective programs consist of 7 key elements: policies, designated officers, training, communication, auditing, enforcement, and response
- Benchmarking against industry peers and leveraging resources from professional organizations is essential for establishing best practices
- Regular auditing, monitoring, and maintaining reporting mechanisms (e.g., hotlines) are critical for program effectiveness
Rationale for Ethics and Compliance Programs
- U.S. Sentencing Commission guidelines consider effective programs when determining executive/manager culpability
- Social choice economics studies (e.g., Kenneth Arrow's work) suggest ethical approaches enhance company value
- Risk management guidelines recommend compliance and legal management frameworks
Key Design Elements
- 7 elements from U.S. Sentencing Guidelines:
- Written policies and procedures
- Designated compliance officers and committees
- Training and education
- Effective communication lines (e.g., hotlines)
- Auditing and monitoring
- Enforcing standards
- Responding to issues with discipline and accountability
Resources for Program Development
- Peer-reviewed journals (e.g., Loyola symposium on ethics and compliance)
- Non-profit ethics and compliance institutes offering frameworks and certifications
- Harvard Business Review article on ethics and compliance program framework
- Wikipedia's ethical code and code of conduct examples
- Professional organization resources (e.g., Institute of Internal Auditors, Society for Human Resource Management)
Implementation and Maintenance
- Establish compliance committees with clear charters (examples from universities like NYU)
- Ensure C-suite championing and dissemination throughout the organization
- Conduct regular, meaningful audits (resources from Wolters Kluwer, SHRM)
- Implement reporting mechanisms like ethics hotlines
- Create disciplinary processes for ethical breaches (e.g., Utah Bar's Office of Professional Conduct)
Next Steps
- Benchmark against industry peers to identify best practices
- Review and adapt sample ethics and compliance manuals to organizational needs
- Establish a compliance committee and designate compliance officers
- Develop a comprehensive training program for all employees
- Implement reporting mechanisms (e.g., hotline) and auditing processes
- Regularly review and update the program to ensure ongoing effectiveness