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Design Elements of an Ethics and Compliance Program

  

Discussion Purpose


To provide an overview of developing and implementing an effective ethics and compliance program for organizations.


Key Takeaways


  • Ethics and compliance programs are crucial for mitigating criminal liability, enhancing company value, and managing risks
  • Effective programs consist of 7 key elements: policies, designated officers, training, communication, auditing, enforcement, and response
  • Benchmarking against industry peers and leveraging resources from professional organizations is essential for establishing best practices
  • Regular auditing, monitoring, and maintaining reporting mechanisms (e.g., hotlines) are critical for program effectiveness



Rationale for Ethics and Compliance Programs


  • U.S. Sentencing Commission guidelines consider effective programs when determining executive/manager culpability
  • Social choice economics studies (e.g., Kenneth Arrow's work) suggest ethical approaches enhance company value
  • Risk management guidelines recommend compliance and legal management frameworks

Key Design Elements


  • 7 elements from U.S. Sentencing Guidelines:
    1. Written policies and procedures
    2. Designated compliance officers and committees
    3. Training and education
    4. Effective communication lines (e.g., hotlines)
    5. Auditing and monitoring
    6. Enforcing standards
    7. Responding to issues with discipline and accountability


Resources for Program Development


  • Peer-reviewed journals (e.g., Loyola symposium on ethics and compliance)
  • Non-profit ethics and compliance institutes offering frameworks and certifications
  • Harvard Business Review article on ethics and compliance program framework
  • Wikipedia's ethical code and code of conduct examples
  • Professional organization resources (e.g., Institute of Internal Auditors, Society for Human Resource Management)


Implementation and Maintenance


  • Establish compliance committees with clear charters (examples from universities like NYU)
  • Ensure C-suite championing and dissemination throughout the organization
  • Conduct regular, meaningful audits (resources from Wolters Kluwer, SHRM)
  • Implement reporting mechanisms like ethics hotlines
  • Create disciplinary processes for ethical breaches (e.g., Utah Bar's Office of Professional Conduct)


Next Steps


  • Benchmark against industry peers to identify best practices
  • Review and adapt sample ethics and compliance manuals to organizational needs
  • Establish a compliance committee and designate compliance officers
  • Develop a comprehensive training program for all employees
  • Implement reporting mechanisms (e.g., hotline) and auditing processes
  • Regularly review and update the program to ensure ongoing effectiveness

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